Providing superior customer service through efficiently and accurately processing customer purchases. To effectively handle, display and rotate stock on the fixtures whilst meeting Customers’ needs.
Serving customers (via Mode of sale including Loyalty) and dealing with and responding to customer enquiries in various departments e.g. Produce, Deli, Bakery, Customer Service and Fill Team.
Packing customer purchases into bags/trolleys & preparing pickups.
Ordering change & counting and balancing the cash.
Operating POS equipment, cleaning workstations and using PA system.
Packing and preparing stock across all departments (e.g. Deli, Produce, barbeque chickens) according to Company procedures including front-filling chiller and freezer.
Merchandising for example, building ends.
Accurately checking pick labels to ensure delivery of correct stock.
Identifying and filling out of stocks including impulse stands.
Some ordering for specific items (e.g. a specific aisle or category).
Rotating stock according to Company procedures.
Loading/unloading stock trolleys.
Removing cardboard and crushing in bale press.
Dealing with processing of distressed (damaged, stolen, out of date) stock in the designated area in the Back Dock.
Assisting the Back-Dock Receiver to unload trucks and operating manual pallet jacks.
Conducting dump stock runs and putting away dump stock.
General cleaning duties i.e.: clean-up of spillages etc.
Ensuring the department is compliant with OH&S policies and procedures for area of responsibility.