Job Description
- Providing superior customer service through efficiently and accurately processing customer purchases. To effectively handle, display and rotate stock on the fixtures whilst meeting Customers’ needs.
- Serving customers (via Mode of sale including Loyalty) and dealing with and responding to customer enquiries in various departments e.g. Produce, Deli, Bakery, Customer Service and Fill Team.
- Packing customer purchases into bags/trolleys & preparing pickups.
- Ordering change & counting and balancing the cash.
- Operating POS equipment, cleaning workstations and using PA system.
- Packing and preparing stock across all departments (e.g. Deli, Produce, barbeque chickens) according to Company procedures including front-filling chiller and freezer.
- Merchandising for example, building ends.
- Accurately checking pick labels to ensure delivery of correct stock.
- Identifying and filling out of stocks including impulse stands.
- Some ordering for specific items (e.g. a specific aisle or category).
- Rotating stock according to Company procedures.
- Loading/unloading stock trolleys.
- Removing cardboard and crushing in bale press.
- Dealing with processing of distressed (damaged, stolen, out of date) stock in the designated area in the Back Dock.
- Assisting the Back-Dock Receiver to unload trucks and operating manual pallet jacks.
- Conducting dump stock runs and putting away dump stock.
- General cleaning duties i.e.: clean-up of spillages etc.
- Ensuring the department is compliant with OH&S policies and procedures for area of responsibility.
